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Support

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How to get started

Activate your trial account

You'll need a Trimble ID to activate and access your trial, products, and to log into SketchUp’s online resources such as 3D Warehouse.

If you already use SketchUp, you can open the application on your desktop (2021 or later) or visit a SketchUp site such as 3D Warehouse, and click “Sign in” to begin this process.

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Once you have been assigned a SketchUp trial you will receive an email containing details of your features, as well as a link to access them.

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Once signed in, you will see options to view your trial, settings, and more.

Click My Products to launch or download the products assigned to the email address you have signed in with.

Signing In to SketchUp

The first time you launch SketchUp, a welcome window will indicate whether you're authorized or licensed. If you're currently using a SketchUp Trial or if you have an active subscription, you'll need to click "Sign In" to begin.

Support

How can we help you today?

Technical Support

Experiencing an issue with SketchUp? Let us know and we can help.

SketchUp Community

The SketchUp forum is the place to be. Our outstanding community of passionate experts have answers to your questions.

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